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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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This brilliant treat is perfect for any size dog - slightly softer than hard jerky and easy to break up to any size you like.
We use our secret veggie binder to prevent crumbling - this includes ground carrot, turmeric and flaxseeds. So it not only tastes great, it's so healthy!
This Jerky is slightly softer and easier to break up than our other Roo Jerky - still great for any dog, but also nice for smaller dogs or older dogs whose teeth ain't what they used to be.
.....excellent for dogs with allergies and a fantastic alternative protein source.
Roo meat is high in protein and low in fat.
It has a very high concentration of conjugated linoleic acid (CLA) which can have a range of benefits including anti-carcinogenic and anti-diabetes properties.
A great choice for dogs who are watching their weight!
It is lean, a good source of iron and zinc, with very little connective tissue (collagen). These pieces are great for chewing to assist in maintaining healthy teeth, gums and digestion.
The product is air-dried professionally. It retains the nutritional component.
Healthy, low in fat and no need for the fridge!
Many "treats" are high in fat, salt, unhealthy oils - and generally, if you'll pardon the expression, absolute crap. Over time, the dog suffers - health problems in dogs are at their all-time highest. Dogs lived longer and healthier 40 years ago - before domestic vets and dog food!
So check out our products - we'll send a simple one-page feeding information sheet that could change your dog's life - and save you a fortune.
Products are best stored in an air-tight container - never leave in bags only.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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